Set up your team
The Domain + Tenant Onboarding Pack includes domain and DNS setup, a Microsoft 365 or Google Workspace tenant, up to five user accounts and business email, multi-factor authentication, shared drives, calendars and a walkthrough.
MAFUTECH / SOUTH AFRICA
Managed IT support. Less downtime in your day.
Keep your people working without building a full in-house IT department. Mafutech provides remote-first IT support and management for South African businesses, covering business email, user accounts, devices and your Microsoft 365 or Google Workspace environment.
Talk through your requirementsIs this the right fit?
This is for teams that need someone to own the everyday technology jobs: setting up accounts, managing access, sorting out email and keeping devices maintained. Support scope grows with your environment and the package you choose.
Keep daily work moving
Spark covers up to five users with basic account management, password resets, access support and email or domain troubleshooting. Foundation covers up to 15 users and adds remote helpdesk, operating-system patching, antivirus and licence management.
Manage a growing environment
Growth includes endpoint management through Microsoft 365 and Intune, cloud backup management and scheduled support. Accelerator adds priority SLA response times, full device and user fleet management, proactive threat monitoring and vendor management.
What does it cost?
Monthly management starts at R1,500–R3,500 for Spark. Foundation is R3,500–R9,000, Growth is R9,000–R22,000 and Accelerator is R22,000–R30,000. Enterprise starts from R30,000 per month, with dedicated / SLA-based support and a custom quote. Domain + Tenant Onboarding is R3,000–R7,000 once-off. Third-party licences and subscriptions are separate, billed at cost.
Remote-first IT
Spark
R1,500 – 3,500
per month · ZAR
3–5 support hours / month
- Up to 5 users
- Basic account management
- Password resets & access support
- Email & domain troubleshooting
- Remote support via ticket/email
Foundation
R3,500 – 9,000
per month · ZAR
6–10 support hours / month
- Up to 15 users
- Remote helpdesk support
- OS patching & antivirus management
- User & licence management
- Monthly health check & report
Growth
R9,000 – 22,000
per month · ZAR
15–25 support hours / month
- Everything in Foundation
- Endpoint management (M365/Intune)
- Cloud backup management
- Scheduled remote support
- Monthly reports & recommendations
Accelerator
R22,000 – 30,000
per month · ZAR
Unlimited / SLA-based support
- Everything in Growth
- Priority SLA response times
- Full device & user fleet management
- Proactive threat monitoring
- Vendor & licence management
05 / TAILORED TO YOUR BUSINESS
Enterprise
From R30,000
per month · ZAR · Custom quote
Dedicated / SLA-based support
- Everything in Accelerator
- Large & multi-site user bases
- Entra ID SSO & SCIM provisioning
- Conditional Access & compliance policies
- Multi-tenant & hybrid environments
- Dedicated account lead & quarterly reviews
All prices are in South African Rand (ZAR). These are starting ranges, not a binding quote. We confirm scope, support hours and the investment during discovery. Third-party infrastructure costs are separate.
Download the full service and pricing guideQuestions, answered.
Are Microsoft 365 or Google Workspace licences included?
No. Third-party infrastructure costs, including Microsoft 365 licences and Google Workspace subscriptions, are billed separately at cost. The retainer covers management and support.
Is support unlimited?
Spark, Foundation and Growth have monthly support-hour ranges. Accelerator offers unlimited / SLA-based support, with the service scope and response commitments agreed in the proposal.
Can we get help without a monthly retainer?
Yes. General IT support is available at R500–R900 per hour. We discuss the issue and agree on the scope before starting.
Let’s start with your situation.
Bring your user and device counts, your email platform, your current licences and the support problems that recur. We will use these to scope an appropriate service.
A free, 30-minute discovery conversation helps us understand the work. You then receive a tailored proposal. Onboarding typically takes 3–5 business days.
Arrange a discovery conversation